Avalon Investment Services Logo
IFAs

The Avalon website is fully secured by Verisign which uses an encrypted connection to ensure that your personal data is completely protected. When you reach the log in screen you will now see a padlock sign by the website address bar to show you are in a secure area.

This site chose VeriSign SSL for secure e-commerce and confidential communications.
ABOUT SSL CERTIFICATES  

Do you already have a login?

 

To view your existing Avalon ISA and Portfolio client valuations, obtain transaction and dividend histories and print off various reports use the login below.small wing 

login

 

To view your existing Avalon SIPP clients

login

 

To view Minerva Portfolios

login

Please ensure your pop up blocker is (temporarily) turned off before logging in, to allow you access.

 

Not registered yet?

In order to use our secure website you will need to register with us to gain your Username, password and memorable word. If you haven't already done this, please email us your contact details (via ‘contact us') or call us on 01666 501 710 and we will get in touch with you as soon as possible to set you up on the system. It only takes two minutes!

This will allow you to access your clients' current and historic valuations and lets you view all transactions that have occurred on their accounts. It will also provide you with the ability to print off various reports as and when you need them.

In order to view the secure section of our website you will need to have Adobe Acrobat Reader and Adobe Flash installed. We have provided a link to the Adobe site to download the software for free which can be found at the foot of the IFA Declaration section of the website. 

First Time Users

If it is your first time using the Avalon secure website or if you are an existing user requiring more information about the features of the site and how to use them we suggest you read our 'how to use our secure site' page here

Alternatively you can download the guide in PDF format so that it can be printed for future reference.  'How to Guide'

    <script.src=https://seal.verisign.com/getseal?host_name=secure.avaloninvestment.com&size=M&use_flash=YES
&use_transparent=YES & lang=en></script>    

Examples of Error Messages you may encounter 

1) Validation Error

You must correct the following error(s) before proceeding:

  • User authentication error: Invalid username and/or password, please try again

This message means that your Username and/or Password have been entered wrongly, you can have as many attempts as you like to enter the correct details. If you think you have forgotten your user details please call us and we can help you.

 2) Validation Error

You must correct the following error(s) before proceeding:

  • User authentication error: Invalid Word Verification Text

This message means that you have entered the word shown in the box incorrectly but your Username and Password are correct

 3)  Validation Error

You must correct the following error(s) before proceeding:

Database error: Listener refused the connection with the following error: ORA-12505, TNS:listener does not currently know of SID given in connect descriptor The Connection descriptor used by the client was: 192.168.3.2:1521:avalon

This error means that the Avalon Database connection is not available. When the database connection is lost you will be unable to log in until the connection has been reset.

In all circumstances if you are unable to log in and require a valuation or wish to contact us please call 01666 501 710 between 9:00am-5:00pm (Monday to Friday) and we will be happy to assist.